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Privacy Notice


Torfaen County Borough Council as a Data Controller is committed to protecting your privacy when you use our services. This Privacy Notice explains how we use information about you and how we protect your privacy.

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer, Sue Bullock, Torfaen County Borough Council, Civic Centre, Pontypool, NP4 6YB  DPA@torfaen.gov.uk or by calling 01633 647467. (ICO Registration Number Z4809045)

Please note the Anti-Bullying Service does not collect or store personal information.

Cookies (not the edible ones) and how you use this website

To make this website easier to use, we sometimes place small text files on your device (for example your iPad or laptop) called cookies. Most big websites do this too.

They improve things by:

  • remembering the things you’ve chosen while on our website, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering data you’ve given (for example, your address) so you don’t need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

By using our website, you agree that we can place these types of cookies on your device.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. You can manage and/or delete these files as you wish.

To learn more about cookies and how to manage them, visit AboutCookies.org.

For further information on the cookies used on our website view the Cookie Policy.

Where can I get advice?

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer at DPA@torfaen.gov.uk or by calling 01633 647467 or in writing to Data Protection Officer, Torfaen County Borough Council, Civic Centre, Pontypool, NP4 6YB.

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO) at:

Information Commissioner's Office
2nd floor
Churchill House
Churchill way
Cardiff
CF10 2HH
Tel: 029 2067 8400
Fax: 0292 067 8399

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